Page last updated:
February 03, 2009 11:38 PM

Technical Support News
Have you received an email from us lately that looks strange?
Important Network information: DNS changes!
Our web server now supports FrontPage 2002 server extensions!
Important Windows 3.x support information.  If you are a Windows 3.x user please read!
Important ISDN dialup support information.  If you are an ISDN user please read!
What is spyware and adware? Article.
Telephone Support
Telephone Problems
Troubleshooting Steps
Network Information
Check out our access numbers
Server Information
Find out when the next maintenance is scheduled, and also look at past maintenance
How to change your local access number.

Software Settings
Netscape Mail
Outlook Express 
Entering Login Information
Accelerator User Guide
Frequently Asked Questions
What are your dial-up rates?
Do you offer other services?
What are your terms and conditions?
General questions
Internet questions
Help with online webmail
Help with Ipass roaming access
Where can I get Internet training?
Are there books to read so I can learn more about the Internet?
How do I change my username/password?
ask us a question
What is Accelerator?
What is spyware and adware? Article.
Contact Us
Online Submission
Phone, Email and Office Hours
Online Account Features
On-line account management [NEW!]
FTP/WEB Activation

Modem Instructions
Static IP (Win)
Tango/PPPOE (Win)
Efficient Modem-Static IP (Mac)
Efficient Modem-PPPOE (Mac)
Ramada Inn Ethersplit Instructions

By Modem Brand
Frequent Disconnect problems
Telephone Problems
Internet Security/Viruses
Get the latest security and virus information
 FAQ on Viruses
What is SMTP Security?
FAQ on Spam
Internet Accelerator

Windows Downloads
Mac Downloads
Instant Messaging Programs
Is your online surfing slow?  Click here for important tools that may help.
Spyware/Adware removal tools
Internet Accelerator Download

Web Hosting
FAQ's on FTP
Where can I get Sharepoint Designer (formerly Frontpage)?
Where can I submit my keywords?
Westelcom hosted Web site FAQ for advanced or professional web designers

Our Staff has received some of the highest accreditations in the industry.

We are a Microsoft Certified Partner
 and a A+ Certified service center.