Page last updated:
February 02, 2010 07:50 PM

 
Technical Support News
Have you received an email from us lately that looks strange?
 Important Network information: DNS changes!
Our web server now supports FrontPage 2002 server extensions!
Important Windows 3.x support information.  If you are a Windows 3.x user please read!
 Important ISDN dialup support information.  If you are an ISDN user please read!
 What is spyware and adware? Article.
Telephone Support
Telephone Problems
Troubleshooting Steps
 
Network Information
Check out our access numbers
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Find out when the next maintenance is scheduled, and also look at past maintenance
 How to change your local access number.
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Netscape Mail
Outlook Express 
Entering Login Information
 Accelerator User Guide
Frequently Asked Questions
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General questions
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Help with Ipass roaming access
 Where can I get Internet training?
 Are there books to read so I can learn more about the Internet?
 How do I change my username/password?
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What is Accelerator?
 What is spyware and adware? Article.
Contact Us
Online Submission
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Online Account Features
 On-line account management [NEW!]
 FTP/WEB Activation
Modem Instructions
Static IP (Win)
 Tango/PPPOE (Win)
 Efficient Modem-Static IP (Mac)
 Efficient Modem-PPPOE (Mac)
Ramada Inn Ethersplit Instructions
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Troubleshooting
 By Modem Brand
 Frequent Disconnect problems
 Telephone Problems
Internet Security/Viruses
Get the latest security and virus information
  FAQ on Viruses
 What is SMTP Security?
 FAQ on Spam
 Internet Accelerator

Downloads
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Instant Messaging Programs
Is your online surfing slow?  Click here for important tools that may help.
Spyware/Adware removal tools
Internet Accelerator Download

Web Hosting
FAQ's on FTP
 Where can I get Sharepoint Designer (formerly Frontpage)?
Where can I submit my keywords?
Westelcom hosted Web site FAQ for advanced or professional web designers

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